When you’ve created superior audio recordings as long as Illinois Audio Productions (IAP), it’s no wonder our services are in such high demand among the medical field. Major metropolitan hospitals, rural medical facilities, private practices, specialists, dentists, and radiologists all rely on the experience of IAP for a variety of services.
Among our specialties are Messages-on-Hold and recordings for other telephonic functions, like Auto Attendant and Voice Mail greetings, as well as Interactive Voice Response (IVR) recordings. But office managers, IT specialists, and marketing teams in the medical field also count on IAP experience in other facets. Overhead Music and Messages (OHM) are always popular. And we offer professional voiceovers for YouTube and social media videos, radio and TV commercials, and eLearning productions.
IAP is the voice of choice among several large medical groups and individual private specialists. Here are a few reasons why.
On-Hold Marketing Specialists
IAP is a pioneer in the messages-on-hold industry, starting in 1986 when MOH was still in its infancy. Doctors, hospitals, and medical offices all realized the benefits of MOH early on, with continually busy phone traffic and inevitable hold time. Filling that empty time for anxious callers quickly became an IAP specialty, from scriptwriting and professional voiceovers to an expansive library of licensed music beds.
Experience and flexibility coupled with advanced technology also gives IAP the capability to service multiple locations, and partitioned phones within large hospital systems with designated numbers for individual departments. Our equipment choices make set-up and installation a fairly simple process, and IAP technical support pros can work with IT to make the process seamless.
The medical field requires ongoing personal interaction more than practically any other. Hence the term “patient centric.” And as physician offices and medical centers quickly realized the potential of professional audio production, IAP answered the call for more value-added services beyond on-hold marketing and music.
Expanding Uniformity and Branding via Audio Production
As business phone systems became more complex and VoIP was introduced, voiceovers for phone trees with IVR functions and Auto Attendant took a more polished tone with recording and programming in the IAP studio. Having a professional sound helps lend confidence and peace-of-mind to callers, as doctors and hospitals soon discovered.
IVR recordings also provide a crucial informational link in timely situations. Emergency announcements, changes in hours during holidays, information about new office protocols, and interruptions due to inclement weather are just a few areas where rapid response by a professional studio can make the difference.
Overhead Music and Messaging also provides dynamic opportunities to reach people already inside the building. IAP offers a practically limitless combination of music beds in ear-pleasing genres, geared for waiting rooms with broad appeal and no interruptions by obnoxious DJs and/or commercials. Brief strategically placed overhead messages can be placed within the OHM production at pre-designated intervals.
The importance of playing the right music overhead should not be overlooked! Our selection of licensed music beds gives waiting areas a calming influence, and the ability to lift spirits at holiday time. You can play lullabies in maternity wards and put overhead music and message functions at your fingertips with channel selection, volume control, and on-demand announcements.
Radio and TV Continuity
General practitioners, specialists, individual medical centers, and large hospital systems all turn to IAP for expertise in broadcast commercial production. Our professional office and studio team come from a radio background, as do our renowned voice artists. It’s the experience you need for a successful campaign, and IAP delivers creative radio spots and soundtracks for TV commercials. That includes copywriting, turning initial concepts into effective final productions.
Another advantage? Using your same IAP voice(s) for overhead messages, messages-on-hold, IVR and Auto Attendant, and Radio/TV commercials provides stand-out branding uniformity.
We’re Big on Social Media!
Social media has become another invaluable communication tool for the medical field. IAP has always kept pace with changing trends with a great deal of know-how in voiceovers for YouTube videos, now more popular than ever in medicine. Social media platforms also reach a wider audience due to real-time accessibility. If you need help with a social media video, just talk to IAP!
Making the Audio Production Process Easy and User-Friendly
IAP opened in 1986, and by making the audio production process streamlined and easy for clients, demand for our quality Messages-on-Hold has always been high in busy hospitals, physicians’ offices, and medical groups. IAP experience delivers pristine audio productions with remarkably fast turnaround time.
Initial consultation with an IAP sales representative can determine the scope of your needs and the best equipment for specific business phone systems. From there, we learn about your operation and intended demographic. Our broadcast-experienced copywriters are well-versed at developing concepts into concisely written messages designed specifically for on-hold listeners.
Next comes choosing a voice or two, and what a selection to choose from! Our seasoned voice talents have been doing their thing for eons and are quite skilled at voicing sometimes difficult medical terminology. IAP makes voice tracks sound totally natural and easy for callers to absorb.
That goes for multi-lingual options. MOH can be voiced in Spanish, French, Chinese, and several other languages. That’s an asset for productions at locations outside American borders and to help meet diverse communication needs domestically. You can hear samples at www.illinoisaudio.com.
Fast Turnaround, Competitive Pricing
Regardless of facility size, hard-working medical staff are busy 24/7. Heroic life-saving efforts and significant one-on-one doctor-patient relationships happen there. That’s why communication is critical, and IAP is here to help make your message clear. See why so many medical offices and groups have chosen IAP over the years, and continue using our MOH, OHM, and IVR recording services. Exceptional quality in a finely tuned audio production system enables us to turnaround your most timely scripting super-fast. And with a pleasantly competitive cost to help meet tight budgets!
Digital Signage
IAP is also going beyond audio production with new digital signage. Cloud-based, digital signage platforms have become highly popular in medical facilities. Content is easy to manage in areas where vital communication is essential, and end-users can manage one to 500 displays.
Multi-screen coordination delivers updating capability across divisions, regions, locations, and other designations, all from one central command. Unlike traditional print signage, digital screens offer complete flexibility in messaging, rapid deployment, and layout options. The cloud-based access also makes it easy to store files for use when and where you need them.
IAP digital signage is ideal for custom content creation, and you can use our library of 200+ templates as a starting point. From appointment queues and emergency alerts to scheduling info and marketing, digital signage is cost-effective and 100% direct.
Talk to IAP
IAP is known among medical professionals for exceptional Messages-on-Hold, Overhead Music/Messaging, IVR and Auto Attendant recordings, Radio commercials, Narration voiceovers, and E-Learning and Explainer videos. Contact us at info@illinoisaudio.com or at 1-630-552-9600 to get started.